Technical Proposal Specialist

We are looking for a Technical Proposal Specialist to join our team at Innomotics. 

The Industry-Leader of Motors and Drives

Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world’s most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.

Our Most Powerful Engine: Our People

We are a team of more than 15,000 dedicated experts, doers, and innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.

Your Future Role

This role is based out of the New Kensington, PA facility. Local candidates are preferred, but we are open to candidates in: Alpharetta, GA.

The following is what we believe is required to do this job well:

• You Enjoy Interacting with People and Possess Superior Communication Skills: We're looking for someone who genuinely likes helping people and making each interaction a comforting experience. Customer Service Team Members are the primary point of customer contact for aftermarket and field support. This position requires strength in both verbal & written communication.  Customer Service will also interact with all aspects of Innomotics internal teams & departments such as Management, Sales, R&D, Engineering, Quality, Purchasing.

• Positive Attitude: We want you to enjoy your job! A great attitude will help you fit in with our encouraging, fun & highly interactive team. Positive team members find the good even in challenging situations, are encouraging & uplifting, and motivate others around them. A positive attitude can have a significant impact on customer experience, can set the tone for customer interaction, and can help customers feel valued and understood. We want to create positive and memorable experiences that can lead to customer loyalty and word-of-mouth. 

• Technical Experience: Familiar with industrial/mechanical applications, aftermarket service & support functions, equipment startup & commissioning, or similar.  Comfortable and willing to learn new things, process oriented with a continuous improvement mindset.  A successful candidate should be familiar with Variable Frequency Drives & Motors, Electrical Control Systems, PLC/HMI/SCADA applications, general OSHA guidelines.

As a Technical Proposal Specialist, you will play a key role in helping us deliver world-class service solutions that support our customers’ most critical needs. This role is a unique opportunity to blend technical expertise with customer interaction and problem-solving. This role will report to Medium Voltage Drives Technical Proposal Manager and has a significant impact on both the Innomotics Customer Service team’s growth, success and deliver operational reliability to our customers.

Develop Technical Service Proposals: Prepare technical proposals across our diverse Customer Service Portfolio, including upgrades, critical operational parts, commissioning, field service, lifecycle services and more.

Define Scope, Cost and Leadtime: Determine precise BOM requirements and onsite support needs, ensuring accurate scope, hours, cost and lead time estimations.

Collaborate to Deliver: Work closely with our Sales Channels, Service Business Development, Procurement, R&D and Customer Service Advocate by playing a central role in technical proposal preparation and order management support.

Drive Customer Success: Deliver accurate technical proposals in a timely manner and review purchase orders, assist the order management team, and engage with customers and vendors to ensure exceptional service.

Innovate and Grow: Support the Portfolio Management and Business Development team by contributing ideas and expertise to enhance offerings for new and existing customers.

You’ll succeed in this role if you have strong technical acumen, enjoy working closely with internal and external stakeholders, and thrive in a deadline-driven environment. With ample opportunities to collaborate and innovate, you’ll be a core part of a team dedicated to driving growth and customer satisfaction.

Your Profile

Required Knowledge/Skills, Education and Experience:

• Bachelor’s degree in electrical or Electronics Engineering or equivalent experience with medium voltage variable frequency drives
• 2+ years engineering sales support experience with a strong customer-focused approach
• Proficiency in proposal writing with an understanding of commercial aspects
• Strong technical and analytical skills with solid judgment and operational focus
• Excellent digital literacy, with a strong emphasis on SAP, Word, Excel, and PowerPoint
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• <10% travel based on customer requested meetings and support

Preferred Knowledge/Skills, Education and Experience:

• 2+ years field service engineering
• 2+ years’ service sales quote development
• 2+ years electrical application engineering
• Variable frequency drives experience
• Teamcenter experience

The pay range for this position is $71,300 - $122,300. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

What’s IN it for you (Our Benefits)

• Competitive compensation based on qualifications
• Medical, dental, prescription and vision coverage, first day of employment
• Matching 401(k) (immediate employer match)
• Competitive paid time off plan, paid holidays, and floating holidays
• Career development opportunities
• Education and tuition reimbursement programs available
• Flexibility to work remotely a few days a week
• Paid parental leave

Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion

Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

Jobs at Innomotics: Find out more about jobs & careers at Innomotics.

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