Repair Center Material Receiver / Handler

We are looking for a Customer Service Repair Center Receiver/Material Handler to join our team at Innomotics.

The Industry-Leader of Motors and Drives

Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world’s most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.

Our Most Powerful Engine: Our People

We are a team of more than 15,000 dedicated experts, doers, innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.

Your Future Role

As the Repair Center Material Receiver & Handler, you will play a critical role in ensuring the timely, safe, and accurate flow of materials through the repair center. This position combines customer service, material handling, and collaboration with warehouse and shipping teams to provide seamless support for service operations. You will be responsible for ensuring materials are received, verified, organized, and available when needed, while maintaining a professional and customer-focused approach.

Responsibilities

• Customer Service
• Provide timely, courteous, and professional service to both internal and external customers.
• Act as a point of contact for inquiries related to material receiving / deliveries, providing clear updates and resolutions.
• Support the repair center team by ensuring materials are processed and available to meet service schedules.
• Maintain a positive and professional demeanor in all interactions.
• Material Receiving & Handling:
• Follow all safety policies and procedures when loading, unloading, moving, and handling materials.
• Receive, inspect, and verify incoming shipments against RMA’s, purchase orders, invoices and / or other documentation.
• Accurately document and record all incoming and outgoing inventory in the ERP system (SAP preferred).
• Organize materials in designated areas for efficient accessibility, traceability, and flow.
• Collaborate with shipping, receiving, and warehouse teams to ensure seamless material processing.
• Assist with packing and preparing materials for shipment when required
• Workplace Organization & Productivity

• Maintain a clean, safe, and organized work environment in accordance with EHS standards.
• Identify and share ideas for process improvements in receiving, material flow, and storage.
• Participate in improvement activities to drive efficiency, accuracy, inventory accuracy initiatives and productivity.
• Assist with other duties as assigned, such as preparing shipments, packing materials, and performing cycle counts. 

Required Knowledge/Skills, Education, and Experience

• High school diploma or equivalent.
• 1+ years of experience in material handling, warehouse operations, or customer service preferred.
• Strong communication, teamwork, and interpersonal skills.
• Ability to work independently with a sense of urgency and accountability.
• Basic computer skills; experience with inventory management systems required, SAP preferred.
• Ability to lift, move, and handle materials of varying weights safely.
• Knowledge of warehouse procedures, equipment operation, and safety protocols.