Title:  Technical Sales Specialist

Senior Technical Sales Support (E-Business for ASEAN)

Job Summary

The Senior Technical Sales Support (E-Business for ASEAN) role provides advanced technical, commercial, and digital support to sales and project teams across ASEAN countries. This position requires strong knowledge in electrical and mechanical systems, hands-on project execution experience, solid documentation skills, and the ability to support e-business platforms. The role will support proposal preparation, project coordination, digital order processing, and customer technical discussions, particularly related to induction motor solutions.

Key Responsibilities

Technical & Project Support

• Provide technical support to sales and project teams during pre-sales and post-sales stages across ASEAN countries
• Review customer technical requirements and specifications and ensure compliance with regional and project standards
• Prepare, review, and manage technical and commercial documents including:
• Technical proposals
• Datasheets and drawings
• Method statements and compliance documents
• Support project execution activities, ensuring alignment with technical scope, timeline, and customer requirements
• Act as a technical liaison between customers, internal teams, factories, and suppliers
• Participate in technical discussions, clarification meetings, and project coordination meetings
• Support troubleshooting, technical clarifications, and engineering coordination during project execution

E-Business & Digital Support

• Support and manage e-business platforms including:
• Webshop
• IN SPC
• SAP system
• Assist ASEAN sales and project teams in order processing, quotation, pricing, and system-related workflows via SAP and e-business tools
• Ensure accuracy and consistency of technical and commercial data entered into SAP and e-business systems
• Coordinate with internal IT, digital, and regional teams to resolve system, access, or workflow issues
• Support continuous improvement initiatives related to digital processes, data accuracy, and system efficiency
• Provide basic user support and guidance to ASEAN teams on e-business platforms

ASEAN Regional Support

• Provide centralized technical and e-business support to ASEAN countries, including coordination with local sales teams
• Understand regional market requirements, customer practices, and compliance standards within ASEAN
• Support cross-country projects and ensure alignment with regional and global business processes
• Facilitate communication between ASEAN sales teams, headquarters, factories, and IT teams
• Support standardization of technical documentation and e-business workflows across ASEAN

Job Requirements

• Diploma or Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or related field
• Strong knowledge of electrical and mechanical systems
• Minimum 2 years or more of project execution experience in an engineering or industrial environment
• Experience in preparing and managing technical and project documentation
• Hands-on experience or working knowledge of e-business platforms, including Webshop, IN SPC, and SAP
• Basic IT knowledge, including system navigation, data management, and troubleshooting
• Good command of English (spoken, written, and listening)
• Additional language skills are an advantage
• Prior knowledge and hands-on experience with induction motors is highly preferred

Skills & Competencies

• Strong technical, analytical, and digital skills
• Good communication and stakeholder management skills across cultures
• Strong coordination and multitasking abilities
• High attention to detail and data accuracy
• Able to work independently and in a regional support role
• Customer-focused and solution-oriented mindset

Preferred Industry Background

• Industrial motors, drives, pumps, or rotating equipment
• Engineering solutions, OEMs, EPC contractors, or system integrators
• Organizations operating with regional (ASEAN) e-business and SAP environments